Throughout the year, we survey various stakeholders of our agency. The input we receive from you will help us in our strategic planning efforts, as well as identify areas or processes that we need to improve. We hope to continue meeting the behavioral health care needs of our community and expand our services to meet future demands.
Thank you for your time and thoughtfulness in completing this survey.
Directions: Please indicate the extent to which you agree with each statement by answering with one of the following answers (Rarely, Sometimes, Usually, Most of the Time, Almost Always).
1) Agency staff is professional. ___________________
2) Staff is responsive to request. __________________
3) Access to services is streamlined and efficient. _______________________
4) Clinical services are outcome oriented and effective for the clients. ____________________
5) It is easy to contact the agency. _______________________
6) Agency employees are culturally competent and appreciate diversity. ______________________
7) You can get in touch with us when you need us. ________________________
8) We provide timely feedback regarding referrals. ________________________
9) We provide timely feedback regarding information requested (other than referral) ____________
10) Services we provide fill a need in the community. ______________________
11) The agency leadership has integrity and can be trusted. _____________________
What additional services would you like us to offer? _______________________________________
What is our strongest asset? __________________________________________________________
What is our biggest challenge? ________________________________________________________
Name & Contact Information (optional) ________________________________________
Please return the Survey to the followin Physical Address or Email Address.
Freedom House ADTC
400 Lake Front Drive
Russellville, AR. 72802
Email Address: email@example.com